'Social web' does not help the big companies either, it favors small companies:
- Social web is expensive as it has very little reach per expense. External cost usually is not too bad, but internal effort is huge (think about your blogging time).
- There is no barrier hindering companies from entering this communication, means the investment to use social can be made by small companies too.
- The most likely affect is on brand receiption - but big companies have an established brand already. Small companies can brand themselves easily and inexpensive this way.
So SEO, social, Co-ops work in favor for smaller companies. Ads, brand, SEM work for bigger companies, as their performance is much stronger related to the budget accessible.
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