There is huge potential in this, but I think there are essential features missing.
As a webmaster for several sites, I need the comments in a format to download. Guess, I have 1MM visitors on a page per month, and several hundreds of pages. Can I handle this and sort out reasonable requests or ideas to change? Only if I can get that somewhat different, i.e. in a google.doc spreadsheet or per api. Api is better for bigger companies, spreadsheet for smaller companies and non-techie private sites.
A bulleted list with certain criteria might be reasonable (trustworthy / usable / authentic / original content / etc...) as well as a search through comments.
Sorting the comments would be very helpful too, by verified / not verified user, by classification of the comment perhaps (criticism, praise, change request, enhancement, ...).
If this just stays as it is online now, I don't think it will be very helpful for improving user experience or customer experience via feedback. And commenting might be nice, but should we not try to improve?
Friday, September 25, 2009
missing part in Google Sidewiki (google toolbar)
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